Croydon BID supports local businesses by delivering free and accessible training opportunities that promote best practice and keep your teams informed.
From accredited first aid courses and counter-terrorism training to practical health and safety workshops, we bring together industry expertise to empower your staff and safeguard your business.
By investing in people and skills, we’re helping to create a safer, stronger, and more confident business environment for everyone in Croydon.
See something that fits your needs? Browse the upcoming workshops below and reserve your spot.
Ideal for anyone working in customer-facing roles across sectors, this workshop covers the fundamentals of conflict theory and de-escalation techniques. It aims to build staff confidence, enhance communication skills, and reduce the risk of workplace violence.
Course includes:
Delivered in person by Counter Terrorism Security Advisors, this introductory session helps individuals better understand the current terrorism threat and how to respond effectively in an incident. Suitable for employees across all sectors.
Session covers:
In partnership with Centrale & Whitgift Shopping Centres.
We’re pleased to announce that JFJ Foundations’ Youth Team will be delivering Bleed Control Training as part of their ongoing commitment to community safety and emergency preparedness. All members of their youth team hold Enhanced DBS checks and are First Aid trained.
These vital, hands-on sessions will teach participants how to use bleed control kits effectively in an emergency and how to create makeshift tourniquets if needed. The training is designed to equip individuals with basic but essential lifesaving skills, empowering them to act with confidence in critical moments where every second counts.
What you’ll learn:
Designed for retail staff, this practical session provides an overview of the law surrounding shoplifting and how to proactively prevent theft in-store. Learn how to spot common scams, understand staff responsibilities, and manage expectations regarding police and security roles.
Topics include:
This accredited one-day course provides essential first aid training for low-risk workplaces and general life-saving scenarios. Open to beginners and experienced first aiders alike, participants will gain the skills and confidence to respond to a range of incidents.
Course includes:
Certification valid for three years upon successful completion.
Ideal for anyone working in customer-facing roles across sectors, this workshop covers the fundamentals of conflict theory and de-escalation techniques. It aims to build staff confidence, enhance communication skills, and reduce the risk of workplace violence.
Course includes:
Delivered in person by Counter Terrorism Security Advisors, this introductory session helps individuals better understand the current terrorism threat and how to respond effectively in an incident. Suitable for employees across all sectors.
Session covers:
This women-only self-defence workshop provides a safe, supportive environment to learn practical techniques tailored to real-life scenarios. The session begins with a discussion on personal safety principles, covering legal rights, reasonable force, and awareness strategies. It then moves into hands-on training, teaching leverage-based techniques to handle common threats in public and while commuting.
Participants will:
Please note:
Designed for retail staff, this practical session provides an overview of the law surrounding shoplifting and how to proactively prevent theft in-store. Learn how to spot common scams, understand staff responsibilities, and manage expectations regarding police and security roles.
Topics include:
The following training and engagement opportunities are available to businesses on request and can be delivered directly at your premises by arrangement.
These are not scheduled public events but bespoke sessions tailored to your team’s needs. To find out more or to arrange a session, please contact Croydon BID.
Aimed at all customer-facing employees, this one-hour session provides an introduction to understanding the causes of conflict and recognising different forms of aggression.
Attendees will explore both verbal and non-verbal communication signals and learn how to apply practical strategies to de-escalate challenging situations.
The session is designed to empower staff, boost confidence, and improve their ability to handle conflict in the workplace effectively.
Delivered by Croydon BID and the Croydon MPS Town Centre Inspector, this session provides businesses with an overview of safety issues affecting the town centre.
It covers key topics such as youth violence, anti-social behaviour, knife crime, and issues linked to rough sleeping and street drinking.
Designed for groups of 12–50 employees, the session includes a safety briefing followed by an open discussion tailored to submitted questions and concerns. Ideal for inclusion in staff engagement or lunchtime training sessions.
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