Bringing businesses together

As the town centre starts to emerge from one of the most difficult trading periods in living memory, championing the needs, views and concerns of our members is more important than ever.

While the pandemic’s impact on our town centre may not be fully realised for some time to come, reductions in public expenditure and a slowdown in the town’s regeneration programme present considerable challenges for the local business community which in turn underlines the need for hard decisions and swift and collective action to be taken.

Through our campaigning efforts on behalf of the town centre, we have successfully demonstrated the enormous benefits that can be derived when organisations work together at a local, regional and national level, achieving far more than any one individual organisation is able to do on its own.

As we move forward, we aim to build on these achievements. We will continue to develop and maintain strong working relationships with policy makers and influencers, ensuring that the business community’s views are robustly represented at the highest level. Regular engagement with our members and ensuring that they are kept up-dated on the latest news, developments, issues and policy changes will also be key in the drive to forge an even stronger, more dynamic and effective town centre community and help guarantee Croydon’s future success.

Croydon BID represents you. The relationship we hold together is important as we look to grow together. We are committed to your success: 

  • Representation and lobbying: We are your voice locally, regionally and nationally. On matters that affect your business locally, we have the network available to not only raise your concerns and issues but also to influence the outcome. Our team are committed to making sure your business are properly represented at every level. Given the challenges the economy is facing, we have been a leading light in representing businesses in the retail, hospitality and leisure sector through our national campaigns Raise The Bar and Bounce Back Better. We have had considerable success in changing local, regional and national policy in making sure your business is put first.
  • Communications: We have developed a suite of communications materials and platforms in order to keep you up to date on the latest news, views and opinions. Through our eBulletin In Contact right through to our social media platforms, your business is at its core.
  • Monitoring and insights: It is important for any business to make sure they have all the information they need in order to make future decisions. To help assist your business we have footfall monitoring across the town centre and Mastercard expenditure data to allow you to understand the performance of the town centre. 
  • Croydon Business Resillience Awards 2021: The Croydion Business Resilience Awartds 2021 recognise and celebrate the resilience and success of Croydon's businesses over the past 12 months. We are proud to be a main sponsor of the event as we look to work with you in rebuilding for a stronger future. 
  • Business Engagement events: We have a diverse business community that thrives on one another. Croydon BID host a number of networking events including LinkUP and Spotlight to provide you with the opportunity to meet other like-minded businesses while hearing from speakers providing updates on issues that matter to you. 
  • Annual Reports: Every year, we keep you abreast of the work we deliver on your behalf alongside our accounts. BID levy payers are invited to attend our Annual General Meeting.
  • Meet the team: You can meet with any member of our team, at any time. To arrange a visit, telephone or digital video call, simply contact us today. 


400,000 £1.9m
communications issued from over 200 campaigns to keep you up to date and informed on the latest news, events and promotions secured discretionary grant fund to support Croydon businesses thanks to our national Raise the Bar campaign
20,000 1000's
business engagement visits to keep you informed, up-to-date, offering pro-active support when you need it of hours representing your needs, influencing policy and direction at local, regional and national meetings

Keely Dench

Business Engagement & Place Manager
020 8603 0052

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