Croydon Street Ambassadors

To provide a warm welcome to those that live, work and visit Croydon while offering information, advice and guidance is central to the Croydon BID Street Ambassadors.

Croydon BID Street Ambassadors offer a service which is not only mobile but distinctive and recognisable across our town centre, delivering a series of key roles in supporting the operation of our town centre while leaving a good impression. 

Our Street Ambassadors mission is to provide a knowledgeable, dependable service, delivered with integrity and a smile. Working with Croydon BID they will offer the following service:

  • The provision of information, advice and guidance to those using the town centre including employees, visitors and residents
  • Complete business engagement visits to Croydon BID levy payers
  • Monitoring and recording of street operations (environmental audits and intelligence gathering)

Since the creation of our Street Ambassadors, we have: 

  • welcomed over 300,000 to the town centre 
  • Completed over 15,000 business engagement visits
  • Completed over 16,000 informal business visits
  • Reported 11,000 street issues 
  • Reported over 7,000 environmentla issues including grafiti and flyposting
  • Reported over 7,000 issues relating to cleansing



Achievements from April 2017 to date

220,000 26,000
people who live, work and visit our town centre greeted by our team of welcome ambassadors additional hours of information, advice and guidance offered by our welcome ambassadors
54m steps 11,000 7,000
walked by our ambassadors across the past five years, patrolling Croydon town centre intelligence reports logged by our ambassadors cleaning and environmental reports logged by our ambassadors

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