We pride ourselves on our regular communications and on-going dialogue with businesses in the town centre to ensure their needs are being met and their views and concerns are heard and represented.
As events of the past 18 months continue to impact even now on each and every one of us, never has there been a more important time to obtain our members’ views on their immediate priorities and how we can continue supporting them over the next five years.
 
During march and April, quantitative and qualitative research was carried out among all our levy payers via on-line and hand-delivered surveys and though three independently facilitated video conferencing sessions. A total of 158 survey responses were received and the results have been utilised to help us shape our business proposal for 2022 – 2027.
 

WHAT YOU
TOLD US

WHEN CONSIDERING THE CHALLENGES FACING CROYDON, YOU TOLD US THAT ECONOMIC RECOVERY, SAFETY AND CROYDON’S ABILITY TO COMPETE WERE AMONG YOUR TOP PRIORITIES:

97%
of you rate recovery of the economy following the COVID-19 pandemic as a priority
93%
said Croydon Council’s Renewal Plan and their fi nancial ability to support the business community was important
97%
of you stated that feelings of safety and security for you, your business and staff is a priority
93%
of you rate the changing nature of retail across high streets and town centres as a priority
96%
of you said Croydon’s ability to compete and subsequently grow in the future is a priority
85%
of you state that the re-development of the Whitgift Shopping Centre is a priority
WE ASKED YOU WHAT WAS IMPORTANT TO YOUR BUSINESS AS WE LOOK TO MOVE FORWARD, TOGETHER.
97% of you stated that we should play an active role in supporting the reduction in homelessness
95% of you would like Croydon BID to continue funding our additional, dedicated police operations
98% said that continued funding of a dedicated deep-cleaning and jet washing service was important 
96% want us to collectively support the use of vacant units through alternative means
97% want us to create and deliver a programme of engaging 97% events to attract footfall
97% want Croydon BID to support their business with advertising, marketing, PR and promotional campaigns 
96% want regular communications on the issues that matter to inform your business 
94% would like Croydon BID to continue to represent, lobby and influence on your behalf
95% want Croydon BID to work in partnership with transport providers to improve access
74%
of businesses rated Croydon BID's contribution over the last 5 years as 'Very good or 'Good'